· (Important) All of our “Custom Orders” are put in production and made specifically for you, therefore depending on what product it is, it might take up to 2 to 3 weeks before shipping
· The estimated shipping date is always indicated in the product page, at checkout and in your order details.
· Besides shoes collection, all of our collection products are "Made to Order" which are then put in production and might take up to 2 - 3 weeks to be made depending on the chosen product.
· Custom Orders are "non-refundable". Regarding more information you can check out “Refunds &
Returns” section.