VITTO MACHIAVELLI — Return & Exchange Policy
At VITTO MACHIAVELLI, we take pride in offering exceptional craftsmanship, premium materials, and carefully designed luxury fashion. Many of our products are individually made to order, ensuring meticulous attention to detail and the highest standards of quality.
We encourage all customers to review our return and exchange policy before placing an order.
Production & Shipping
Our products are crafted with exceptional care and attention to detail. As many items are custom-made, please allow approximately 14–20 days for production before your order is ready for shipment.
Once production is complete, your order will be carefully packaged and shipped to your designated delivery address.
Please note that production time and shipping time are separate. Delivery times may vary depending on the destination, shipping carrier, and other circumstances.
We appreciate your patience as we prepare your order with the care and craftsmanship it deserves.
Custom & Made-to-Order Products
Due to the personalized nature of our production process, all custom-made and made-to-order products are considered final sale and are non-refundable.
Once an order has been placed, custom-made items are not eligible for returns, exchanges, or refunds due to changes in personal preference, sizing selections, color choices, or a change of mind.
We strongly encourage customers to carefully review product descriptions, sizing information, colors, and specifications before completing their purchase.
Exceptions will be made for products that arrive damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
Your satisfaction and the quality of our products are extremely important to us.
If your order arrives damaged, defective, or differs from the item you purchased, please contact our customer service team promptly after receiving your package.
To help us evaluate and resolve the issue, please provide your order number, a description of the problem, and clear photographs showing the damage or defect.
Once the issue has been reviewed and confirmed, we will arrange an appropriate resolution, which may include a replacement, exchange, or refund.
For confirmed damaged, defective, or incorrect products, reasonable return shipping costs will be covered by VITTO MACHIAVELLI.
Return & Exchange Conditions
All approved returns and exchanges must be sent back in their original packaging, including any original tags, protective materials, accessories, and accompanying product documentation, wherever reasonably possible.
Products must be returned in their original condition, unworn, unused, and free from alterations, except where the return concerns a product defect or damage.
Returns or exchanges that have not been previously authorized by our customer service team may not be accepted, except where required by applicable law.
Please ensure that all returned items are securely packaged to prevent damage during transportation.
Refund Processing
Once an approved return has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method. The time required for the funds to appear in your account may vary depending on your bank or payment provider.
Customer Assistance
At VITTO MACHIAVELLI, we are committed to providing an exceptional shopping experience that reflects the quality and sophistication of our collections.
If you have questions regarding sizing, product specifications, production times, or an existing order, we encourage you to contact our customer service team before making your purchase.
Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.
VITTO MACHIAVELLI — Timeless Elegance. Exceptional Craftsmanship. Distinguished Luxury.
Our products are crafted with precision to ensure durability, comfort, and timeless style. Whether you're wearing them on the move or at rest, expect materials that breathe, fit perfectly, and hold their shape over time. Designed for everyday excellence, tested for real-life wear.
Need help choosing the right size? Curious about fit, fabric, or care?
We’re here for you. Reach out to us through our live chat or email support and get a response within 24 hours.
Customer support hours: info@vittomachiavelli.com
Mon–Fri, 10am–6pm IST
Santa Claus Brown
- Delivered within 2-5 days after production!
- 14 days return policy
Experience the perfect balance of timeless sophistication, refined craftsmanship, and contemporary elegance with the Di Jacko, a luxurious leather coat designed for those who appreciate exceptional quality, understated elegance, and distinctive style.
Crafted with a beautifully smooth dark brown leather exterior, the Di Jacko showcases a rich chocolate-brown tone enhanced by a subtle natural sheen. Its refined texture and carefully tailored construction create a distinguished appearance that embodies the essence of classic Italian luxury.
The structured notched collar and tailored lapels introduce an elegant silhouette, while the traditional three-button front closure provides a clean, sophisticated finish. Meticulously placed stitching and subtle vertical seam detailing enhance the coat's streamlined construction, creating a polished and flattering profile.
Designed with a sophisticated longline silhouette, the Di Jacko features two discreet angled side pockets, combining functionality with minimalist elegance. Its smooth interior lining adds comfort, while the structured shoulders and carefully proportioned design create a timeless appearance.
Whether layered over tailored formalwear, fine knitwear, or elevated casual attire, the Di Jacko delivers unmistakable sophistication, exceptional versatility, and enduring style.
Product Details
Model: Di Jacko
Style: Luxury Leather Long Coat
Exterior: Premium Dark Brown Leather
Interior Lining: Smooth Fabric Lining
Collar & Lapels: Classic Notched Collar and Tailored Lapels
Closure: Traditional Three-Button Front Closure
Pockets: Two Angled Side Pockets
Sleeves: Full-Length Tailored Sleeves
Design Details: Refined Vertical Stitching, Clean Panel Construction, and Minimalist Detailing
Fit: Structured, Tailored Longline Silhouette
Color: Rich Dark Chocolate Brown
Care Instructions: Professional Leather Cleaning Only
Made to Order
Please allow 14–20 days for production.
Each Di Jacko coat is custom-made with meticulous attention to detail, reflecting the quality, sophistication, and craftsmanship of luxury leather outerwear.
Di Jacko — A Timeless Expression of Italian Luxury and Elegance.
Bold Looks, Real Stories
At the heart of our brand is a belief in bold expression, effortless confidence, and timeless design. Every piece is crafted to empower — blending modern silhouettes with versatile wearability. We celebrate individuality, diversity, and the art of showing up as your truest self.